Why Choose Bettacleen?
SECURITY MEASURES
Let's face it, security is a critical issue, and that's why we've addressed it first.
Security isn't just about potential theft from your offices. It falls into two major areas:
- Theft protection
- Confidentiality
We are exceptionally careful when appointing our cleaners and subsequently the people who enter your premises.
Our selection process is extremely thorough and includes:
- First interview (references mandatory)
- References checked
- Second interview
- Successful staff member signs a confidentiality agreement
Follow-up service
A great service is one that meets then exceeds your expectations, and that's our aim. To achieve this we need to regularly monitor the quality of our service and we do this is three ways:
- We provide a communication book for you to note any specific instructions or issues.
- We make regular follow-up calls to check that our service is meeting your expectations.
- We conduct routine performance inspections to ensure the cleaning meets our standards.
Our systems focus on quality checks to guarantee any issues are identified before they become problems. We monitor and record any incidents to ensure that problems are resolved, rather than fixed temporarily.
Our People
Bettacleen staff are the best in the industry. We pride ourselves on our rigorous selection process and attention to detail.
Typically our cleaners have been selected for their ability to communicate well, their attention to detail and the pride they take in their work. Our people become an asset to any organisation as their intense training enables them to deliver a high standard of cleaning - every time.
This enables us to provide cleaners who really care about what they do.
Our cleaners focus on delivering excellent results, not just on their next wage cheque.
All our cleaners are fully insured.
Performance guarantee
Proposals from cleaning companies are often filled with a lot of promises.
At Bettacleen we offer a performance guarantee
We know you won't need to use it, but it's good to know it's there.
It's short and straightforward:
If, you any reason, you have a cleaning problem, we guarantee to fix it on the next visit. If we don't, you get the whole week's cleaning free.
No arguments, we just do it!
We can also provide written references from any or our several hundred satisfied clients on request.
Training
Good cleaners are trained not born!
At Bettacleen we put our staff through an intensive training programme. This provides a comprehensive understanding of the most effective and efficient cleaning methods for cleaning every aspect of today's office.
Equipment
In order to clean effectively, we use only the most modern equipment.
Our equipment is kept in excellent working order and is replaced regularly. All portable appliances are PAT tested in accordance with national guidelines. Good quality modern equipment enables us to deliver a quality clean every time.
Chemicals and the environment
On average, cleaning companies spend between 3-8% of their turnover on cleaning chemicals. With the ever increasing problems with our waterways, cleaning companies using quantities of solvents and petrochemicals need to focus on how they can help reduce the contamination of our rivers, streams and oceans.
Bettacleen has systems in place to regularly review our own procedures
Our policy is to ensure that wherever possible we use the most appropriate and environmentally friendly chemicals.